Shipping & Returns
Free shipping on orders over $25.
All orders that are under $25, excluding tax, are subject to a $5 shipping fee. Shipping times for orders may vary, but typically range between one to two weeks. Occasionally, due to high demand, products may take up to a month to be delivered. We'll send you updates on your order status and you'll be able to track your order once you receive an email from us that your item has shipped.
For any concerns with your order, please contact us at firstname.lastname@example.org.
Here at balanwork, we have a 100% satisfaction guarantee.
While we have strict quality standards, sometimes items that don’t meet our expectations are accidentally sent to our guests. If you’re not happy, let us know and we’ll make it right by either replacing your item or giving you a refund.We don’t accept returns.While we’re a new brand, we’re looking for opportunities to do business sustainably, which means good for you and good for the world. Every return generates an incremental carbon footprint and your order has already had to travel to your home. Feel free to donate or recycle the item, if you’re not happy with your purchase.